Ques:
1. What is Blue Prism’s Robotic Automation?
Answer:
Robotic Automation infers
process Automation’s where computer software drives present enterprise
application software in a similar way that a user does. Automation is a gadget
that operates other application software through the present application UI.
Ques: 2. What
are benefits of Robotic Process Automation?
Answer:
Benefits of RPA are:
- Faster: As bots are dealing with the
execution here, a greater measure of work can be done in a relatively much
shorter period. A faster delivery coupled with accuracy.
- Consistency: It is a safe, non-invasive
technology that doesn’t interfere with the inherent systems and provides
impeccable consistency in performing the activities across the board, each
time.
- Cost Effective: It has been projected that using
robotics cuts operational costs, Robots can operate 24*7 and take no
leave, when compared to humans.
- Increased Customer Satisfaction: Providing better quality of
work with optimum accuracy and improved customer/client interaction leads
to increased customer and client satisfaction.
- Accuracy & Quality: RPA offers better services to
processes that have a high probability of human error, thereby increasing
accuracy. Robots are reliable, consistent and do not whine when expected
to work tirelessly.
- Improved Analytics: Having access to error free,
perfect data from various sources would improve the quality of analytics
in the process.
Ques:
3. What is the difference between thin client and thick client?
Answer:
Thin client: It is any application
that we cannot get the quality properties while spying using any RPA tools.
e.g. Any virtual
environment
Thick client: It is any application
that we get pretty handful of attribute features using RPA tools
e.g. calculator, Internet
explorer.
Ques:
4. What are the important Phases of RPA Life Cycle?
Answer:
Phases of RPA
Life Cycle:
- Analysis: The first phase in RPA begins
with analysis. Business team and RPA Architect work together to understand
a business process for RPA development.
- Bot Development: RPA developer (Team) starts
working on the requirement in their environment possibly a distinct
development environment.
- Testing: Some companies conduct Testing
by Separate Testing Team, while some have a dedicated testing team which
performs a dedicated QA like normal SDLC flow. Best Practice is to have a
dedicated testing team which performs QA of developed bot.
- Deployment and Maintenance: After the Development and
Testing phases, a bot is ready for distribution and enters maintenance
phase.
Ques: 5. What
are Limitations of Robotic Process Automation?
Answer:
Limitations of RPA are:
- RPA surely improves company
efficiency by powering repetitive human effort, but there are limitations
to the types of work that it can be applied to – especially ones that
require judgment.
- Enterprises need to be aware of
various inputs coming from multiple sources.
- It cannot read any data that is
non-electronic with unstructured inputs.
- RPA is not a cognitive computing
solution. It cannot learn from experience and therefore has a ‘shelf
life’.
- Implementing RPA to a broken and
incompetent process will not fix it. RPA is not a Business Process
Management solution and does not bring an end-to-end process view.
Ques:
6. How is RPA going to impact the BPO offshore market?
Answer:
All the large BPO providers
have made bold statements about what RPA will do for their businesses. For
instance, some declare that it will automate 50% of the FTEs performing the
processes today. These are the companies that have stated targets and business
plans to increase their revenues and are trying to move up the value
chain.
This is where we see a real
gap in the market, which we are addressing by starting to offer services around
Robotic BPO (R-BPO). If you have a process that is well-suited for automation,
we can provide that as a service and handle the exceptions.
Ques: 7. What
are the various categories of RPA tools?
Answer:
All RPA tools can be
categorized by the functionality they provide in these 3 dimensions:
- Programming options: RPA bots need to be
programmed and there are a few ways to program bots which involve
trade-offs between complexity of bots and programming time.
- Cognitive capabilities: Programmed bots need to have
cognitive capabilities to determine their actions based on inputs they
gather from other systems. RPA tools provide a range of cognitive
capabilities.
- Usage: Bots serve specific
functions. Though most RPA tools can be used to build bots that serve all
these functions, some tools are more optimized for attended or unattended
automation. While unattended automation is batch-like background
processes, in attended automation users, for example customer service
reps, invoke bots like invoking macros.
Ques: 8. What’s
the future of RPA?
Answer:
There are some problems of
RPA for which the leading solution providers are working to fix. All these
solutions focus on the 2 most expensive portions of RPA deployment:
- Design & development and
- Maintenance.
There solutions are:
- No code RPA: Enabling companies rely on
cheaper resources and reduce RPA development time.
- Self-learning RPA: Automating process modelling
using system logs and videos of users working on the process.
- Cognitive RPA: Enriching RPA with advanced
functionality such as image processing and Natural Language Processing.
Ques: 9. What
are reusable RPA plugins/bots?
Answer:
Reusable RPA plugins/bots
are programs that can be added to your RPA tool to take care of specific
tasks like data extraction from invoices, manipulating dates in different
databases, transcribing speech etc. Therefore, they reduce development efforts,
error rates and implementation time.
RPA is a flexible
automation platform. Therefore, rolling out RPA solutions require significant
programming and customization. In this way, RPA is analogous to programming
languages and platforms which are also flexible automation tools. Functions are
critical in software development as they enable code reusability, reducing development
time and errors. RPA is no different, reusability reduces RPA development times
and programming errors.
Ques: 10. What
are the common pitfalls need to be avoided in RPA implementation?
Answer:
We have seen 3 types of
pitfalls in RPA implementations:
- Organizational pitfalls: Lack of commitment either from
management or the team itself can delay any project and RPA projects are
no exception.
- Process pitfalls: Choosing an overly complex or
insignificant process will lead to limited impact. For example,
implementing RPA to an area like expense auditing where specialized
solutions exist, can lead to significant effort without satisfying
results.
- Technical pitfalls: Choosing a difficult-to-use RPA
tool can slow down development efforts.
Ques: 11. How
the Robotic Process Automation is reliable and secure, and why RPA is
significant?
Answer:
For every business venture,
the eventual goal in mind is to gain a bit more than has been invested in the
first place as a capital. For that matter, RPA is a proven technology that
reduces human labor by replacing it with robots that not tend to spawn prone
error-ridden operational processes.
By propelling and
encouraging parallel operations that range from fundamental front end and back
end processes to the advanced cloud-based environments, RPA expedites the
performance of the heaping workloads well before the deadline.
Ques: 12. Name
the systems that can be robotically integrated with Blue Prism?
Answer:
The notable distinctive
feature of Blue Prism is its ability to incorporate diverse sources of
technologies into its software systems. The integrated technologies in turn
synchronized with Blue Prism software infrastructure, thus becoming robust and
secure.
Rather than setting up
individual adaptors for every single application in the software, Blue Prism
comes packed with technologies and programmed with tools like Java, Windows,
Green Screen, and Mainframe.
These settings are
additionally allied with even more resolute tools so that they could be linked
with Blue Prism. Without impacting the already existing systems, Blue Prism
adapts with quite an adaptability the newly designed, built, and tested
applications.
Ques: 13. What are the important stages of RPA lifecycle?
Answer:
The various important
stages of RPA lifecycle:
1). Analysis: To
develop a potential RPA business process, RPA architects and business
management team collaborate to analyse and identify the business process.
2). Bot
Development: At this phase, an agent that simulate the human activity
is induced so that the robotic process could develop.
3). Testing: The
developed bot is tested with the specially designed QA that certifies the
successful architecture of the product.
4). Deployment and
Maintenance: Once an RPA product is done, it is launched to be
deployed to the user-end and maintained with carefully developed additional
tool systems.
Ques: 14. How
Robotic Automation is different from macros and screen scratching?
Answer:
Unlike the generation-old
applications like screen scratching and macros, any given application that is
used by human can also be used by robots. RPA is equipped with handling complex
applications like web frameworks, mainframes, web service apps, and can work
efficiently with Application Programming Interface (API) hosting services.
These applications are read
by the robot, either through existing APIs where they are prolonging, through
the operating systems before applications appear. In this case, the modern
robots reads an application screen in context and in the same way a user does.
As part of the robot training, it is shown how to read the display of the
application much like a user.
Ques: 15. What
are the framework types used in Automation Anywhere?
Answer:
The following frameworks
are used in Automation Anywhere:
- Data-driven automation framework.
- Keyword Driven Automation
Framework.
- Modular automation framework.
- Hybrid Automation Framework.
Ques: 16. What
is the role of the RPA developer?
Answer:
Process Designer is
responsible for understanding the current process. He / she ensures that the
people working on the RPA project are synchronized. It also monitors the
changes that occur after the implementation of the feedback during the
development or test phase, keeping project specifications intact.
Ques:17. Does
RPA store data?
Answer:
The RPA stores data
Although all are known as RPA, each of them is selected according to the
processes or tasks that the organization wants the robots to handle. There are
‘probots’, which process data, ‘knowbots’ to collect and store data, and
‘chatbots’ that act as virtual agents to respond to customer queries in real
time.
Ques: 18. What
can the RPA not do?
Answer:
Of robotic processes, also
known as RPA, is a rapid and important change that is invading many industries.
… RPA can help your company employees set up computer software or a robot to
capture and interpret existing applications to help manufacture, transfigure,
and analyse data.
Ques:19. What
are the various features of RPA?
Answer:
The important features of
RPA are:
1). User-Friendly: RPA
selection starts inside business tasks rather inside IT divisions. RPA ventures
require less IT aptitudes and less speculation. In the long run, the
robotization is brought down at a generous rate.
2). Rick Free: RPA
(Robotic Process automation) is low complexity and risk-free from other Tools.
RPA access to end users’ systems Through a controlled user interface, hence
Increasing the Important of underlying systems programming.
3). Code Free: RPA
(Robotic Process automation) doesn’t require programming skills. anyone can
Learn RPA With Simple Effect Because Its run’s without coding, with any subject
expertise, can be trained to automate RPA tools instantly. RPA tool Designed
with charts and flowcharts.
Ques: 20. Is
Blue Prism’s Robotic Automation Platform secure and auditable?
Answer:
Security and auditability
are consolidated into the Blue Prism robotic automation platform at various
levels. The runtime environment is totally separate to the process editing
environment.
Approvals to design,
create, edit and run processes and business objects are specific to each
authorized user. A full audit trail of changes to any process is kept, and
comparisons of the before and after effect of changes are provided.
The log created at run-time
for each process provides a detailed, time-stamped history of every action and
decision taken within an automated process. Our clients tend to find that
running a process with Blue Prism gives them a lot more control than a manual
process, and from a compliance point of view assures that processes are run
consistently, in line with the process definition.