Monday, 22 November 2021

Top 20 Aws Cloud Support Engineer Interview Question & Answers

  

Ques: 1). What is the purpose of Amazon Web Services (AWS) cloud services?

Answer: 

"Storage," as this is the primary purpose of AWS cloud services. Customers can store several types of material on the Amazon online service, including videos, music files, movies, images, files, and documents. This is a common AWS cloud support engineer interview question that can be asked during the main portion of your interview.

 

Ques: 2). In what way does Amazon Web Services appear to be ideal?

Answer: 

This is a very basic but common AWS Cloud Support Engineer interview question, and the candidate's response can be stated as follows:

The Amazon Web Servers are capable of performing a wide range of tasks. Customers can select the level of assistance and support they require from AWS based on the services they desire. Amazon Web Service (AWS) provides the following services:

  • High storage
  • Monitoring & Analytics
  • Security and safety
  • Networking
  • Databases
  • Compute power

These services will always be there for the clients of Amazon Web Services. For more details about the services, you can browse the official web page of Amazon Web Service (AWS).

 

Ques: 3). What Attracts You To This Position?

Answer:

I want to help the company grow and level up by providing safe database storage, content distribution, cloud services, and computer power. I've also been keeping up with your company's recent trends, and I've seen that what you're doing is exactly what I'm interested in. I'm excited to be a part of your team. I believe this position will provide me with a tremendous opportunity to help you improve in this field.

 

Ques: 4). What networking commands do you use on a daily basis to troubleshoot problems?

Answer:

When working with servers, whether real or virtual, the first command that comes to mind is traceroute, which may be used to find the request response path taken. Tracert is the corresponding command on Windows platforms.

Ping, ipconfig, and ifconfig are some other useful commands that deal with network communication, network addresses, and interface settings.

DNS commands – nslookup, Lookup of /etc/resolv.conf file in Linux systems to get details on DNS

 

Ques: 5). Tell us about your proudest achievement.

Answer:

My most significant accomplishment was in my former work as a cloud specialist. I worked for a firm that was experiencing a shortage of cloud professionals at the time. Adding more cloud professionals to the tea sounded expensive because the company was small. I recommended to the company's president how we could automate some tasks. I helped him because he didn't know what to do. Some operations, such as backups at specific intervals and resource pattern monitoring, become simple to automate. At the end of the day, the corporation was able to achieve its goal while spending very little money.

 

Ques: 6). What do you think the most difficult aspect of this job will be?

Answer:

Lack of experience and resources will be one of the primary issues that businesses will encounter in the near future. Technology is rapidly advancing as firms continue to shift more workload to the cloud. It's becoming difficult to keep up with the correct tools. This has necessitated further training in order for me to be prepared to deal with these difficulties if they affect our organisation.

 

Ques: 7). What services does AWS typically provide to its customers?

Answer: 

Everyone knows that Amazon Web Services (AWS) is a very dependable and trusted web service. It's a safe and secure web or cloud services platform that may propel your company to new heights of success. This type of question is the most popular and falls under the category of Amazon Support Engineer interview questions. This means that you must first clear your fundamentals in order to pass or crack this interview. You can find such basic questions among AWS cloud interview questions if you are prepared for an AWS interview.

To assist its clients, AWS provides computational power, database storage, content distribution, and a variety of other related support services. Customers all around the world have already chosen the AWS platform, products, and solutions to develop dependable applications with increased flexibility and reliability. It's a fantastic IT infrastructure platform for both small and large organisations.

 

Ques: 8). When a person types the domain name into a web browser, how can you bring the website content back to them?

Answer: 

As you may be aware, every website has its own domain name system (DNS). As a result, the DNS and each website would be assigned a unique internet protocol or IP address. When entering a domain name into a web browser, the following scenarios may arise:

  • Your input or signal will be received as a request by the web server hosting services. Following that, the web server hosting firm will undoubtedly respond to your request with appropriate outcomes.
  • When you use a browser, it sends a request to the internet protocol address, which is linked to the domain name automatically.
  • The IP address is sometimes returned to the user by the domain name system.
  • To deliver back the website content to the users, the web browser will contact a domain name system.

The salary of a cloud support engineer in AWS is determined by your abilities and performance during the AWS support interview. So, if you want a higher income in your AWS work, make sure you answer the interviewer's questions properly and confidently.

 

Ques: 9). Give some instances of typical networking commands you've used.

Answer:

It's worth noting that the AWS stack is mostly based on Linux, and its cloud design makes it extremely network-dependent. As a result, regardless of your history as a system administrator, database administrator, or bigdata administrator, your AWS interview could be about networking. Learn how to use these basic networking commands:

The first step when a system is unreachable is to ping the host to ensure it is up and functioning.

ping host – This pings the host and output results

Domain related commands as AWS has become preferred hosting for major itnernet based companies, SaaS firms

To get DNS information of the domain use – dig domain

To get whois information on domain use – whois domain

Host reverse lookup – dig -x host

Download file – wget file

To continue stopped download – wget -c file

 

Ques: 10). What does the term "fault tolerant" mean?

Answer: 

When a set number of failures and issues occur, the fault tolerant process is used to control or manage the faults. It's one of the AWS Cloud's most critical self-healing features. This has become a crucial Amazon AWS cloud support engineer interview question and answer because, while the question appears easy, the answer is really complex.

It is a system property that allows a system to work or continue to work in the face of numerous failures at any moment. It is a computer system capability that makes the work of users much more reliable. Such systems are intended to safeguard any present functional system against numerous failures that may occur at any given time. It ensures that any network or system maintains the needed level of continuity in order to avoid the negative effects of interruptions.

 

Ques: 11). What exactly is a procedure? In Linux, how do you manage processes: -

Answer:

When a command is issued in a Linux/Unix based OS, a process is launched or created. In simple terms, an instance of a programme is produced while it is running in an operating system. This is how it works. Process management commands are useful in Linux for managing processes.

ps – this is the commonly used process management command to start with. ps command provides details on currently running active processes.

top – This command provides details on all running processes. ps command lists active processes whereas top lists all the processes (i.e) activity of processor in real-time. This includes details on processor and memory being used.

kill – To kill a process using the process id kill command is used. ps command provides details on process id. To kill a process issue kill pid.

killall proc – This command is same as kill command. To kill all the processes by name proc we can use this

 

Ques: 12). In Amazon Web Services, Emphasize The Importance Of Buffer.

Answer:

An Elastic Load Balancer ensures that incoming traffic is spread as efficiently as possible across multiple AWS instances. A buffer will synchronise several components and make the setup more elastic in the event of a burst of load or traffic. The components are prone to receiving and processing requests in an unreliable manner. The buffer produces an equilibrium between diverse devices and crafts them to function at the same rate, allowing for faster service delivery.

 

Ques: 13). What Is An Amazon Web Services Availability Zone?

Answer: 

A collection of your AWS resources is made up of availability zones (within a region). For high availability and fault tolerance, properly built applications will use several availability zones. Each AZ has a low-latency direct connection to the others, and each AZ is separated from the others to ensure fault tolerance.

 

Ques: 14). What Happens When A User Types A Domain Name Into A Web Browser? 

Answer:

A DNS server is contacted by the web browser, which requests the IP address associated with the domain name.

The IP address is returned to the Browser by the DNS server.

A request (for content) is sent by the browser to the IP address associated with the domain name.

The request is received by the web server holding web content, which then provides the web content back to the user.

 

Ques: 15). What are the various kinds of routing protocols?

Answer:

The routing protocol is a crucial word that describes how different routers communicate. The routing protocol can be implemented by two nodes in a computer network. The following are some of the most often used routing protocols:

  • Routing information protocols (RIP)
  • Interior Gateway Protocol (IGP)
  • Open shortest path first (OSPF)
  • Exterior Gateway Protocol (EGP)
  • Border Gateway Protocol (BGP)
  • Intermediate system to intermediate system (IS-IS)

These are some of the most commonly utilised routing kinds among system users. The interviewer may pose this topic as one of the most typical AWS cloud support engineer interview questions. So, remove your doubts regarding the network, infrastructure, and other related topics before embarking on such interviews.

 

Ques: 16). What Does The Elasticity Concept Mean For AWS Consumers and Enterprise Users?

Answer:

Elastic systems allow for the rapid addition and subtraction of servers as demand (user base) on a web application increases and drops. Getting rid of unused servers might save a lot of money.

 

Ques: 17). What is the primary distinction between a private and a public subnet?

Answer:

A private subnet normally directs traffic to a NAT instance. In the private subnet, only private IP and internet traffic is routed. A public subnet, on the other hand, requires a public IP address to communicate. The major distinction between a private and a public subnet is this.

 

Ques: 18). How would you persuade a customer to switch to AWS?

Answer: 

These types of questions might be posed during your interview to assess your mental agility, persuasion power, and speaking ability. As a candidate, you must remain cool and optimistic under such circumstances. If this question is asked during your interview, you must respond honestly. You can state things like "I have experience dealing with such customers" and "I have knowledge and expertise dealing with such consumers," and so on in your response. You can persuade customers by describing the capabilities and advantages of using the AWS cloud. As a result, job candidates can readily respond to this question based on their degree of thinking and speaking ability.

 

Ques: 19). Do you understand how the internet works in your area?

Answer: 

There are several internet tiers and web servers available all over the world, which serve as the internet's communication path. Without the internet's ingenuity, sharing could not have progressed as quickly as it has. 

Circuit switching is a word used on the internet to describe how the internet works in your current context. Another internet technology is packet switching, which makes it much easier for the internet to communicate or distribute information. This is one of the most common AWS cloud support engineer interview questions because it gives you some fundamental internet knowledge.

Packing switching is the process of separating a single internet server into numerous servers. There is no requirement for a physical path for the computer. The internet's supporting equipment would be sufficient to enable better and more dependable internet sharing among a large number of computers.

 

Ques: 20). In Linux or UNIX-based operating systems, how can you easily manage processes?

Answer:

When a user types a command into a Unix operating system, it starts working. When an operating system is started, an instance is created automatically. To manage processes in Linux OS, I would use the PS processing command. This command displays information about the currently running processes and activities. When running Linux, I can also use TOPIS as a process management tool. 

This command can be used to acquire statistics about the operating system's activity. To kill running processes, I would also use the Kill command. In a Linux-based operating system, press Ctrl+Alt+Del to terminate all programmes. I would use the killall command. With these commands, I would be able to take full control of the operating system and manage its processes effectively.

 

 

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